Shipping policy

Shipping Policy

Shipping times

Popular items need 3–5 days of processing before they ship. If you have any questions about your order status, please give us a call. Thank you.

We don’t ship on Saturdays, Sundays, public holidays or typhoon days; those orders ship on the next working day.

Shipping methods

Delivery in Taiwan

To give VIGHT customers a better experience, VIGHT has switched its logistics partner to SF Express and replaced the former express option with fast home delivery.

All deliveries cost NT$100.

Fast home delivery

  • Delivers anywhere in Taiwan (including outlying islands)
  • Arrives 2–4 working days after dispatch (except outlying islands and remote areas)
  • Shipping: NT$100
  • Choose home delivery at checkout
  • Free shipping on orders of NT$5,000 or more
  • Outlying islands and remote areas take an extra 3–4 working days. List of remote areas: View

7-Eleven / FamilyMart store pickup

  • Delivery time depends on the destination, about 3–6 working days
  • Shipping: NT$100
  • Choose convenience-store pickup at checkout
  • Free shipping on orders of NT$5,000 or more

International express

Hong Kong & Macau

  • Delivery time depends on the destination, about 3 working days
  • Shipping: NT$200
  • Free shipping on orders of NT$5,000 or more
  • You’re also welcome to buy from our Hong Kong distributor: ESCAPE

Malaysia & Singapore

  • Delivery time depends on the destination, about 3–6 working days
  • Shipping: NT$500
  • Free shipping on orders of NT$8,000 or more

Order tracking

Check your shipping and delivery status under My Account at the top right of the website

Payment

Credit card

We accept VISA, Mastercard, JCB and UnionPay
Pay in full or in 0% interest instalments (instalments need an order of NT$1,000 or more).

Bank transfer (Taiwan only)

Paid through a third-party payment system; you can use an ATM or online banking